Respond faster with polished, on-voice replies
Rewrait helps support specialists refine tickets, macros, and knowledge base updates inside the tools they already use. Highlight text, tap your shortcut, and choose a prompt for tone and clarity.
Keep every customer touchpoint consistent
Rephrase replies, macros, and help articles without tab switching.
Inbox replies
Improve tone or shorten replies while staying in Zendesk, Intercom, or Front.
Knowledge base updates
Clarify troubleshooting steps directly inside your documentation editor.
Escalation summaries
Create concise escalations that give engineers exactly what they need.
How support teams use Rewrait
Give every customer an on-brand answer
Highlight the draft reply
Select any paragraph in your helpdesk or email client to launch Rewrait.
Choose a support prompt
Use prompts like De-escalate tone, Summarize issue, or Clarify instructions—or save your own.
Insert the polished response
Review suggestions, apply quick edits, and paste back with one click.
Support team FAQs
Details for customer experience leaders
Does Rewrait store customer data?+
No. Text is processed on demand and discarded after the rewrite is generated, keeping customer information private.
Can we create macros with prompts?+
Save prompts for common workflows—refunds, password resets, troubleshooting—and have agents reuse them with one click.
Will it work in our helpdesk?+
Rewrait opens above whatever window you’re using. That means Zendesk, Intercom, Front, Help Scout, or even shared inboxes.
How do new agents get onboarded?+
Prompt libraries help new teammates answer with the right tone and structure from day one.
Plans for growing support teams
The same Pro plans used across the Rewrait site
Pro Monthly
$9.99/month
Great for individual agents or leads.
- 1,000 improvements each month
- Priority processing
- Advanced AI models
Pro Yearly
$79.99/year
Best value — save 33%.
- 1,000 improvements each month
- Priority processing
- Advanced AI models
Give agents a faster way to reply
Install Rewrait and keep responses consistent without extra tools.