Use Cases

Select the messy draft. Replace it with the approved one.

Support replies, renewal emails, incident updates, investor notes: see how teams turn each one into a rewrite shortcut that works in Zendesk, Slack, Gmail, and every other app.

Support replies

Agents answer the same hard tickets all day. A shared shortcut keeps every reply calm, on policy, and in the company voice - written right inside Zendesk or Intercom, not in a separate tab.

Angry-customer reply in Zendesk

Before

A rushed draft: "sorry about this, the sync issue is known, eng is looking at it, will update when we know more."

After

A calm reply that opens with what happened, uses the exact refund language from the support playbook, and commits to a next-update time. Warmer or More direct, your pick.

Escalation handoff

Before

Six ticket replies, three internal notes, and a Slack ping that says "can someone senior take this?"

After

A handoff summary with severity, what was already tried, and who owns the next step - in the escalation format from your Notion playbook.

Renewals and escalations

Renewal emails and risk updates live or die on tone. Shortcuts turn raw account notes into messages that read like your best CSM wrote them - in Gmail, Outlook, or the CRM.

Renewal email from account notes

Before

"usage down 30% since March, champion left, finance asking about price, renewal in 5 weeks."

After

A renewal email that names the adoption dip honestly, proposes a working session, and sticks to the pricing language your team approved.

At-risk account update

Before

A wall of CRM notes nobody upstream will actually read.

After

A three-paragraph risk summary with status, cause, and the ask - ready for the Slack channel where the decision gets made.

Internal updates

Standups, incident notes, decision records. Select the rough version or dictate it - in English, Spanish, or Portuguese - and the shortcut shapes it into the format your team reads.

Incident update in Slack

Before

"we know about the issue, engineers are looking, will update soon."

After

A status update with affected scope, timing, current theory, and when the next update lands. Same structure, every incident.

Weekly update from voice

Before

Two minutes of spoken rambling about what shipped, what slipped, and a blocker.

After

A tight written update with shipped, slipped, and blocked sections - in polished English, even if you dictated it in Portuguese.

Founder and exec comms

Investor updates and all-hands notes are too sensitive to paste into a chatbot. Rewrait rewrites them in place, never trains on your text, and keeps history off unless you turn it on.

Investor update from raw bullets

Before

"MRR 84k up 11%, burn flat, 2 enterprise pilots, hiring senior eng, runway 19 months."

After

An investor update with the numbers up front, one paragraph of context each, and a specific ask - in your voice, not a chatbot's.

All-hands follow-up

Before

A blunt first draft written at 11pm, with three typos and one sentence you'd regret.

After

The same message with the edge taken off and the decision intact - and Warmer, Shorter, and More direct variants to choose from.

Turn your team's most repeated draft into a shortcut.

Start free with 30 rewrites a month. Every new account also gets a 14-day Team trial with shared styles and company context, then moves to Free unless upgraded. No card required.

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